09-09-2010, 05:42 AM
The update to Android 2.2, code name Froyo, was rolled out to HTC Desire handsets yesterday but almost immediately O2 were met with a barrage of complaints, their forums and phone lines were being flooded with complaints of the update crashing users' phones resulting in O2 withdrawing the update to the latest version of Google's Android mobile OS.
A number of users reported that their phones stopped loading once they'd reached the blue O2 splash screen urging this response for users to be patient: "I installed the updated about an hour ago and it seems to be working mostly fine. A very scary process though, as it pauses for quite a while on several occasions making it look like its crashed, and it reboots to the update screen a few times making it seem like it's in a reboot loop."
O2 recognised that problems had been occurring, with one admin on the company's support forums posting: "While we're pleased that so many of you have been able to download it successfully and are enjoying the benefits of 2.2, we have seen that a small number of people are having problems installing the update."
"While we check out these issues we're putting the 2.2 update on hold. We'll update you as soon as possible and would like to thank our HTC Desire customers for their patience."
No official word has been given so far as to when the update will be back up, but it's rumoured that the update won't be reissued until late September.
A number of users reported that their phones stopped loading once they'd reached the blue O2 splash screen urging this response for users to be patient: "I installed the updated about an hour ago and it seems to be working mostly fine. A very scary process though, as it pauses for quite a while on several occasions making it look like its crashed, and it reboots to the update screen a few times making it seem like it's in a reboot loop."
O2 recognised that problems had been occurring, with one admin on the company's support forums posting: "While we're pleased that so many of you have been able to download it successfully and are enjoying the benefits of 2.2, we have seen that a small number of people are having problems installing the update."
"While we check out these issues we're putting the 2.2 update on hold. We'll update you as soon as possible and would like to thank our HTC Desire customers for their patience."
No official word has been given so far as to when the update will be back up, but it's rumoured that the update won't be reissued until late September.